Payment but no download-link

4 months 1 week ago #1731
Topic Author
Stefan Hennschen's Avatar
Posts: 1
Payment but no download-link

Hi there,

I bought your Zoo-extension 5 min. before and got the confirmation from paypal via email!

Please check it and send my the link for the download (payment e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. - acc-email: This email address is being protected from spambots. You need JavaScript enabled to view it.).

Regards,
Stefan

4 months 1 week ago #1732
Eugene's Avatar
Posts: 515
Payment but no download-link

Hi Stefan,

It seems it was 2Checkout issue - no subscription was created after successful payment. It happens in rare cases.
I have contacted you via email with details.

Best regards,
Eugene.


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