Purchased but nothing in My Download
As title. I suppose I will get download link immediately after payment is made. Beside, My Subscriptions says I might be a Watchful user. What does this mean? What should I do with the Watchful Key? Thanks.
Thanks for reporting us about this problem. Now it has been fixed. Please proceed to My downloads and you will find required files.
Watchful Key is a part of the subscription software and is not used on our site.
But you can use Download ID for one-click update via Joomla. How to enable one-click update for NorrNext commercial extensions
Like our extensions and support?
Add your voice to the JED listing with a 100 score review:: bit.ly/2ciJBqC
You can get our help: Monday - Friday / 09:00 to 17:00 (GMT+2). but not limited. Our staff will be pleased to provide Premium support to every paid subscriber asap, but sometimes you should be ready to wait for our reply for up to 3 days. In case of free extensions we do the best to develop and maintain them either, but their support is not necessary.