vote problem

1 year 2 months ago #694
Topic Author
david jacomino's Avatar
Posts: 9
vote problem

The
I have a problem.
On one of my competitions, users found a way to vote several times per second with the same pc.
Is that I can change the voting frequency of 1 vote every 15 seconds? how can I do?

Last Edit: 1 year 2 months ago by david jacomino.
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1 year 2 months ago #696
Dmitry's Avatar
Posts: 643
vote problem

Hello!

You can set the period in minutes. Look in Competition options for Custom Vote Frequency.

Best regards,
Dmitry


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1 year 2 months ago #698
Topic Author
david jacomino's Avatar
Posts: 9
vote problem

YES THANK , but it is too long a period. How to shorten this period? And is what I can banish some voters? Because I have voters who use autoclics and I want to be able to exclude them.

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1 year 2 months ago #699
Dmitry's Avatar
Posts: 643
vote problem

How to shorten this period?

It is not possible. The minimum is 1 minute. For normal user it is OK to vote every minute minimum. When we have implemented this feature we did not think about seconds, like allowing to vote every 15 seconds :(

And is what I can banish some voters?

You have a log of votes, you can ban them by IP, for example. You can use 3rd party extensions, like "Saxum IP Logger" for that. Or use .htaccess to ban IPs or zones of IPs.

Because I have voters who use autoclics and I want to be able to exclude them.

I can advice to turn on Google Recaptcha.


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1 year 2 months ago #700
Topic Author
david jacomino's Avatar
Posts: 9
vote problem

yes i want an advice for google recaptcha but quite simply numeric if possible

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1 year 2 months ago #701
Dmitry's Avatar
Posts: 643
vote problem

Our component supports only Google reCAPTCHA v2. You can enable it in Participant options. Do not forget to setup and enable reCAPTCHA plugin.


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1 year 2 months ago #704
Dmitry's Avatar
Posts: 643
vote problem

Regarding seconds - I will look how to provide a custom solution for you.

Best regards,
Dmitry


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1 year 2 months ago #705
Dmitry's Avatar
Posts: 643
vote problem

I need more info about your current Voting Options. Can you make a screen of them?

Best regards,
Dmitry


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Last Edit: 1 year 2 months ago by Dmitry.
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1 year 2 months ago #718
Topic Author
david jacomino's Avatar
Posts: 9
vote problem

this is a screen shot

Attachments:
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1 year 2 months ago #719
Dmitry's Avatar
Posts: 643
vote problem

Interesting. Users found a way to vote several times per second with the same PC - does it mean that they change their IP? I see that you have protection by IP enabled, but it does not help?

Best regards,
Dmitry


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