Cannot upload participant's photos

9 months 1 week ago #981
Topic Author
ingrid's Avatar
Posts: 7
Cannot upload participant's photos

Good day, since we updated norrcompetition to 1.7.1, every time we go in to add participant - new participant, we get our usual screen. After filling in the details we select the file upload so that we can upload the participant's photo, and all it displays is error occurred. We used inspect in chrome and found the following error:
jquery.min.js?a4b93b0af12b4e0229b0093800cb5e03:4 POST www.northwestnewspapers.co.za/index.php?...viewImage&format=raw 404 (Not Found)
send @ jquery.min.js?a4b93b0af12b4e0229b0093800cb5e03:4
ajax @ jquery.min.js?a4b93b0af12b4e0229b0093800cb5e03:4
Competition.uploadFiles @ competition-1.7.0.js:279
dispatch @ jquery.min.js?a4b93b0af12b4e0229b0093800cb5e03:3
r.handle @ jquery.min.js?a4b93b0af12b4e0229b0093800cb5e03:3
Any idea how we can fix this problem?
Our other websites still on 1.7.0 and they are working just fine.

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9 months 1 week ago #982
Eugene's Avatar
Posts: 481
Cannot upload participant's photos

Hello Ingrid,
Please send us credentials to your site (Administrator panel, FTP) that will let us examine this issue.
Credentials can be sent at This email address is being protected from spambots. You need JavaScript enabled to view it.

Thanks.


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9 months 1 week ago #983
Eugene's Avatar
Posts: 481
Cannot upload participant's photos

Hi Ingrid,
This issue appears if the site is installed in a subfolder. Dmitry made a regressive fix on your site.
The modified file is media/com_competition/js/competition-1.7.0.js
If you need to make the same fix at another site, just take this file and overwrite it on the new site.

This patch will be included in next version of the component.


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9 months 1 week ago #990
Topic Author
ingrid's Avatar
Posts: 7
Cannot upload participant's photos

Thank you so much for the quick reply and help, very greatfull, it is working now, will do the same with our other two websites.

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9 months 1 week ago #991
Eugene's Avatar
Posts: 481
Cannot upload participant's photos

Hi Ingrid,

You are always welcome! :-)


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Add your voice to the JED listing with a 5-star review: bit.ly/2ciJBqC
Thanks!
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