Edited fields cannot be saved

2 months 6 days ago #1579
Topic Author
Diaa Isaac's Avatar
Posts: 7
Edited fields cannot be saved

Hi
After the member creates his application and uploads the images and fills the fields, any post editing of fields cannot be saved, while it can be save from backend even when all permissions are allowed.

Please advise.
Thank You

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2 months 6 days ago #1580
Eugene's Avatar
Posts: 481
Edited fields cannot be saved

Hi Diaa,
Please provide URL and credentials to reproduce this issue on the front-end. The credentials can be sent to This email address is being protected from spambots. You need JavaScript enabled to view it.


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2 months 5 days ago #1581
Topic Author
Diaa Isaac's Avatar
Posts: 7
Edited fields cannot be saved

OK, will email you soon.

Thank You

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2 months 5 days ago #1582
Eugene's Avatar
Posts: 481
Edited fields cannot be saved

I have been examined your site and could not reproduce the issue you have reported.
I created a new participant "Gulcan" which was approved automatically. Then I proceeded to My photos and edited the name to "Gulcan 123". It works.
Could you, please, provide me more information what steps should I do to get the issue?


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Last Edit: 2 months 5 days ago by Eugene.
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2 months 5 days ago #1583
Topic Author
Diaa Isaac's Avatar
Posts: 7
Edited fields cannot be saved

Great, now I added 2 fields to this competition, and edited your application, but it did not save the values. You can check it again.

Thanks

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2 months 5 days ago #1584
Eugene's Avatar
Posts: 481
Edited fields cannot be saved

Hi Diaa,
I am sorry, but I still cannot reproduce the issue... I logged in to front-end and can change fields.

Have a look at the screencast:
https://prnt.sc/itgq7d

I suppose there might be one of the following issues:
1. Permission settings.
2. Browser issue
3. Scripts conflict

Can you try to reproduce this issue using credentials you have provided to us, please? What browser are you using?

Regards,
Eugene.


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2 months 5 days ago #1585
Topic Author
Diaa Isaac's Avatar
Posts: 7
Edited fields cannot be saved

Hi
I found also the error I'm talking about in your demo. Try to add an app and then try to edit any field other than the title, it will not save the changes.
Check attached screenshots. I found that it saves only with Joomla default template before you install any new template, I tried 3 different themes, Flex, Helix II and JSN, they all gave same error. Even when you uninstall the new theme, the problem remains. This bug is very critical and needs your attention.

Thank you
Diaa Isaac

Attachments:
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2 months 5 days ago #1586
Topic Author
Diaa Isaac's Avatar
Posts: 7
Edited fields cannot be saved

I use Chrome and Safari on iMac.

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2 months 5 days ago #1587
Eugene's Avatar
Posts: 481
Edited fields cannot be saved

Hi Diaa,

Thanks for the explanation. I did not notice the changes doesn't appear on participant's page and in back-end too.
I could reproduce the issue now and it is taken into work.

We will keep you informed.


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2 months 5 days ago #1588
Topic Author
Diaa Isaac's Avatar
Posts: 7
Edited fields cannot be saved

Great, thank you

Diaa Isaac

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