Installation Issue

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1 year 6 months ago #1986

Topic Author

Forrestt Williams

Installation Issue

I purchased Norr Competition recently.
Went to my downloads area to download the file for installation, and all that downloaded was:
commercial_nc_mod_competition_grid_1.3.1.zip
It does not have the component section with the download.
When I try to run the module it says "Please install NorrCompetition"
The documentation says that the installer installs the component as well.

I can't find the component to install.
What am I missing?

Thank you in advance for your response

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1 year 6 months ago #1987

Dmitry

Posts: 809

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Installation Issue

Hi!

NorrCompetition Grid is a module for NorrCompetition component. It will not work without it. So you need to purchase NorrCompetition component as well.

The documentation says that the installer installs the component as well.

Please show where it is written as this is of course incorrect info.

Best regards,
Dmitry

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Last edit: 1 year 6 months ago by Dmitry.

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1 year 6 months ago #1991

Topic Author

Forrestt Williams

Installation Issue

Ahh sorry.
It wasn't very clear that I needed the component. In fact it wasn't clear at all, when viewing the module page, that it required the component to function:
www.norrnext.com/norrcompetition/norrcompetition-grid

I was looking here at this documentation, thinking that it applied to my module purchase - my bad:
www.norrnext.com/docs/norrcompetition/ge...started/installation

I'll purchase the component now.

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1 year 6 months ago #1993

Eugene

Posts: 654

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Installation Issue

Hi Forest,

Thank you for purchasing the products.
Btw, there are several mentions that this module requires NorrCompetition (the component)

Have a nice day and good luck with NorrCompetition!
If you have any further questions, please don't hesitate to contact us.

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Add your voice to the JED listing with a 5 score review:: bit.ly/2ciJBqC
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