Installation Issue

10 months 6 days ago #1986
Topic Author
Forrestt Williams's Avatar
Posts: 2
Installation Issue

I purchased Norr Competition recently.
Went to my downloads area to download the file for installation, and all that downloaded was:
commercial_nc_mod_competition_grid_1.3.1.zip
It does not have the component section with the download.
When I try to run the module it says "Please install NorrCompetition"
The documentation says that the installer installs the component as well.

I can't find the component to install.
What am I missing?

Thank you in advance for your response

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10 months 6 days ago #1987
Dmitry's Avatar
Posts: 746
Installation Issue

Hi!

NorrCompetition Grid is a module for NorrCompetition component. It will not work without it. So you need to purchase NorrCompetition component as well.

The documentation says that the installer installs the component as well.


Please show where it is written as this is of course incorrect info.

Best regards,
Dmitry


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Last edit: 10 months 6 days ago by Dmitry.
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10 months 5 days ago #1991
Topic Author
Forrestt Williams's Avatar
Posts: 2
Installation Issue

Ahh sorry.
It wasn't very clear that I needed the component. In fact it wasn't clear at all, when viewing the module page, that it required the component to function:
www.norrnext.com/norrcompetition/norrcompetition-grid

I was looking here at this documentation, thinking that it applied to my module purchase - my bad:
www.norrnext.com/docs/norrcompetition/ge...started/installation

I'll purchase the component now.

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10 months 3 days ago #1993
Eugene's Avatar
Posts: 618
Installation Issue

Hi Forest,

Thank you for purchasing the products.
Btw, there are several mentions that this module requires NorrCompetition (the component) ;-)



Have a nice day and good luck with NorrCompetition!
If you have any further questions, please don't hesitate to contact us.


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Add your voice to the JED listing with a 5 score review:: bit.ly/2ciJBqC
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