Installation Issue

11 months 1 week ago #1986
Topic Author
Forrestt Williams's Avatar
Posts: 2
Offline
Installation Issue

I purchased Norr Competition recently.
Went to my downloads area to download the file for installation, and all that downloaded was:
commercial_nc_mod_competition_grid_1.3.1.zip
It does not have the component section with the download.
When I try to run the module it says "Please install NorrCompetition"
The documentation says that the installer installs the component as well.

I can't find the component to install.
What am I missing?

Thank you in advance for your response

The topic has been locked.
11 months 1 week ago #1987
Dmitry's Avatar
Posts: 790
Offline
Installation Issue

Hi!

NorrCompetition Grid is a module for NorrCompetition component. It will not work without it. So you need to purchase NorrCompetition component as well.

The documentation says that the installer installs the component as well.


Please show where it is written as this is of course incorrect info.

Best regards,
Dmitry

Like our extensions and support?
Add your voice to the JED listing with a 5-score review: bit.ly/2ciJBqC
Thanks!
Last edit: 11 months 1 week ago by Dmitry.
The topic has been locked.
11 months 1 week ago #1991
Topic Author
Forrestt Williams's Avatar
Posts: 2
Offline
Installation Issue

Ahh sorry.
It wasn't very clear that I needed the component. In fact it wasn't clear at all, when viewing the module page, that it required the component to function:
www.norrnext.com/norrcompetition/norrcompetition-grid

I was looking here at this documentation, thinking that it applied to my module purchase - my bad:
www.norrnext.com/docs/norrcompetition/ge...started/installation

I'll purchase the component now.

The topic has been locked.
11 months 1 week ago #1993
Eugene's Avatar
Posts: 623
Offline
Installation Issue

Hi Forest,

Thank you for purchasing the products.
Btw, there are several mentions that this module requires NorrCompetition (the component) ;-)



Have a nice day and good luck with NorrCompetition!
If you have any further questions, please don't hesitate to contact us.

Like our extensions and support?
Add your voice to the JED listing with a 5 score review:: bit.ly/2ciJBqC
Thanks!
Attachments:
The topic has been locked.

You can get our help: Monday - Friday / 09:00 to 17:00 (GMT+2). but not limited. Our staff will be pleased to provide Premium support to every paid subscriber asap, but sometimes you should be ready to wait for our reply for up to 3 days. In case of free extensions we do the best to develop and maintain them either, but their support is not necessary.

Product Latest Update

Follow us in social media

  1. Forum
  3. Joomla Extensions
  5. NorrCompetition
  7. Installation Issue
Login Cart