Problems with single vote

1 week 6 days ago #2497
Topic Author
Danilo Pellegrino's Avatar
Posts: 9
Problems with single vote

Hi, I have a problem on my site because by setting the setup of the same I can't set a single vote for each user. It happens instead that or the user can make more votes or none. I believe there is a bug, can you please take action?

Thanks.

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1 week 6 days ago #2498
Eugene's Avatar
Posts: 600
Problems with single vote

Hello Danilo,
Could you provide more information on what you've been expecting to get and your current settings? (screenshot)
The 'single vote' - what do you mean? One vote per day/month?


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1 week 4 days ago #2499
Topic Author
Danilo Pellegrino's Avatar
Posts: 9
Problems with single vote

Hi Eugene and thanks for the reply.

I need to only vote once for each user in each competition.

Attached screenshots of the settings.

Thanks.

Attachments:
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1 week 4 days ago #2500
Eugene's Avatar
Posts: 600
Problems with single vote

Hi Danilo,

According to the documentation :

Vote Frequency – if you allow to cast more than one vote per entry then you can set the vote frequency. You can choose from standard options: once per hour, once per 6 hours, once per 12 hours, once per day (default), once per week, once per month.


Just select custom vote and set its value to set 365 days or even more.


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1 week 4 days ago #2501
Dmitry's Avatar
Posts: 716
Problems with single vote

Hi Danilo.

Please set:
Votes per Contest - 0 (or empty)
Vote frequency - No limit
Votes per Entry - 1

Do not set any "Custom frequency", because "No limit" option is already set as "Vote frequency" parameter.

Best regards,
Dmitry


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1 week 2 days ago #2522
Topic Author
Danilo Pellegrino's Avatar
Posts: 9
Problems with single vote

Hi, I set it as suggested but you still can't get to vote just once for each competition, instead the user can also vote several times ...

Enclosed send setup screenshot...

Attachments:
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1 week 2 days ago #2523
Dmitry's Avatar
Posts: 716
Problems with single vote

One more time - what exactly you want to achieve? User should vote only once in contest? Or user should vote only once per entry?

Dmitry


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1 week 2 days ago #2524
Eugene's Avatar
Posts: 600
Problems with single vote

The screenshots aren't good - it is impossible to understand what is there.


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1 week 2 days ago #2525
Topic Author
Danilo Pellegrino's Avatar
Posts: 9
Problems with single vote

Hi Eugene, try this please...

Attachments:
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1 week 2 days ago #2526
Dmitry's Avatar
Posts: 716
Problems with single vote

Danilo,

Please explain your vision - what exactly you want to achieve? Without understanding we can not help you :(
User should vote only once in contest?
Or user should vote only once per entry?
Or... ?

Screens are not so important now. We can help you with settings if you describe your task with words.

Dmitry


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