Problems with single vote
Hi, I have a problem on my site because by setting the setup of the same I can't set a single vote for each user. It happens instead that or the user can make more votes or none. I believe there is a bug, can you please take action?
Could you provide more information on what you've been expecting to get and your current settings? (screenshot)
The 'single vote' - what do you mean? One vote per day/month?
According to the documentation :
Vote Frequency – if you allow to cast more than one vote per entry then you can set the vote frequency. You can choose from standard options: once per hour, once per 6 hours, once per 12 hours, once per day (default), once per week, once per month.
Just select custom vote and set its value to set 365 days or even more.
Votes per Contest - 0 (or empty)
Vote frequency - No limit
Votes per Entry - 1
Do not set any "Custom frequency", because "No limit" option is already set as "Vote frequency" parameter.
One more time - what exactly you want to achieve? User should vote only once in contest? Or user should vote only once per entry?
Please explain your vision - what exactly you want to achieve? Without understanding we can not help you
User should vote only once in contest?
Or user should vote only once per entry?
Screens are not so important now. We can help you with settings if you describe your task with words.
You can get our help: Monday - Friday / 09:00 to 17:00 (GMT+2). but not limited. Our staff will be pleased to provide Premium support to every paid subscriber asap, but sometimes you should be ready to wait for our reply for up to 3 days. In case of free extensions we do the best to develop and maintain them either, but their support is not necessary.