Backlinks still in 1.0.3

2 years 1 month ago #510
Topic Author
eleventybillion's Avatar
Posts: 5
Backlinks still in 1.0.3

Hi there,

I have followed the instructions on purchasing, removing previous, clearing cache, & manually uploading, but seem to still have the backlinks on the Pro Version. I also can't seem to find a developer upgrade option for when we use this on multiple sites, or an option to assign the extension to a domain.

I do however have a strange message when I click through from the Dashboard to the "Remove Backlink" button.



Any help would be appreciated.

Rus

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2 years 1 month ago #511
Dmitry's Avatar
Posts: 660
Re: Backlinks still in 1.0.3

Hi Rus!

I have followed the instructions on purchasing, removing previous, clearing cache, & manually uploading, but seem to still have the backlinks on the Pro Version.

This could happen if version without backlink is being installed on top of Free one. That's Pagekit issue - files are not overwritten... But you are saying that you have completely removed Free version and then manually installed the package?

I also can't seem to find a developer upgrade option for when we use this on multiple sites, or an option to assign the extension to a domain.

There no such. You can use it on multiple domains.

I do however have a strange message when I click through from the Dashboard to the "Remove Backlink" button.

That's our internal website issue. Thank you.

Best regards,
Dmitry


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2 years 1 month ago #512
Topic Author
eleventybillion's Avatar
Posts: 5
Re: Backlinks still in 1.0.3

Hi Dmitry,

Yes the process i followed was this.

- Logged into Pagekit
- Navigated to Extensions & Deleted Social Share.
- Cleared Cache & Temporary Files
- Logged Out of Pagekit
- Downloaded Social Shared from the downloads area of NorrNext
- Uploaded the ZIP to Extensions Library and Composer Compiled
- Enabled the Manual Extension

Hopefully that was the correct way to do this?

Kind Regards
Rus

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2 years 1 month ago #513
Dmitry's Avatar
Posts: 660
Re: Backlinks still in 1.0.3

Yes, that is the correct way. Well it will take some time to investigate why it does not work for you. Pagekit is quite new and have some quirky issues. Hope that we will manage to solve it today.

Best regards,
Dmitry


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2 years 1 month ago #514
Dmitry's Avatar
Posts: 660
Re: Backlinks still in 1.0.3

So I have tested on several installs and I can not reproduce your issue. Can you try to remove extension one more time and install it.

Some things to note:
1. Your downloaded package name should be pkb_social_share_1.0.3.backlink-removal
2. Just before installation please proceed to /tmp/packages directory inside your Pagekit installation and delete norrnext-social-share-1.0.3.zip file. I did not make this step when was testing, but may be it will help.

Best regards,
Dmitry


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2 years 1 month ago #515
Topic Author
eleventybillion's Avatar
Posts: 5
Re: Backlinks still in 1.0.3

Hi Dmitry, thanks for your speedy support :)

When downloading the extension from the NorrNext Dashboard, the download that I receive is "pkb_social_share_1-3" there is no mention of "pkb_social_share_1.0.3.backlink-removal" I'm wondering if this is the issue?

Kind Regards
Rus

**** Thanks @Dmitry, this was the issue, thanks so much for your assistance A+++++ :)

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2 years 1 month ago #516
Dmitry's Avatar
Posts: 660
Re: Backlinks still in 1.0.3

Yeap that's the issue. You should download from here .

NorrNext Dashboard - do you mean "My Downloads" in your Profile? You should have "PKB Social Share (backlink)" there.

Best regards,
Dmitry


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Last edit: 3 months 3 weeks ago by Eugene. Reason: The URL is broken
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10 months 1 week ago #1272
Weilroder's Avatar
Posts: 4
Re: Backlinks still in 1.0.3

Hi Dmitry,

I reuse this topic, cuz I have the same issue and in "my donqloads" I don't have a "PKB Social Share (backlink)" file. Can you please help?

kr
Michael

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10 months 1 week ago #1273
Dmitry's Avatar
Posts: 660
Re: Backlinks still in 1.0.3

Backlinks are not valid anymore. We have Free and Pro versions instead.

Dmitry


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