tried to order - 2checkout has errors
According to the official documentation, there might be different reasons of this issue:
Once of the reason:
The buyer clicked the "Back" button in their browser after submitting their payment.
Once you clicking on "Proceed to payment", you are being redirected to new page with "Pay with 2Checkout" button. Just click on it and after a few seconds new pop up window will appear. It's external service. Just fill in all fields and proceed the payment.
Please let me know about your result.
That's so strange. We have checked out and successfully purchased the product. No error message appeared.
May you provide us the following information, please?
- Did you use coupon code?
- Can you, please, specify exact time of your attempt?
- Have you tried to buy via debit card or via PayPal? (2Checkout offer to pay via PayPal)
We will do the best to solve this issue.
I tried with 2 different cards.
Yes, I have a coupon - with both cards the screen showed a paypal tab but would not allow to be selected - only 2 checkout.
I entered my card and got the error and could not proceed past the first screen.
This happened 5 times altogether - the first 3 with the first error, then last 2 with the second error.
The first attempt was right before I posted and the last was right before I purchased a bunch of nordmograph aup products so
Dec 6, 2016 13:17:43 PST
The checkout screenshot is attached
Thanks for your help.
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