Webhook Errors

I already sent 2 emails in the last 6 days but got no answers:

I have stripe for phoca cart. I set up the stripe test environment and copied the webhook provided by phoca cart stripe into the test webhook at stripe.

Now I get error messages from my stripe account:

Error Message from stripe:
---
We’re still having trouble sending requests in test mode to a webhook endpoint associated with your xx account. Stripe sends webhook events to your server to notify you of activity in your Stripe account, such as a completed payout or a newly-created invoice.

The URL of the failing webhook endpoint is:

https://"my.domain"/index.php?option=com_phocacart&view=response&task=response.paymentwebhook&type=stripe&tmpl=component&pid=0
--

Except for the pid, the webhook I copied is the same.

I also noticed the API version of stripe is 2020-08-27, in phoca stripe you write that I should use 2020-03-02. But I could not find a way to change the default API version of stripe in the dashboard.

If you need more info, just tell me. And, please, do not just do nothing

Alexander

Hi Dmitry
thank you for the fast answer It seems to work now, standard Stripe webhook post test went through. But when I send a test webhook event, e.g. "checkout.session.completed" or "invoice.paid" I gent an error 400. Maybe those are the wrong events?

Regarding my email ending up in the spam box, sorry! I check my mail servers every day against 47 black-lists. Could you please forward me the full headers of my emails so that I can check why they ended up in your spam box.

Kind regards and thank you!
Alexander

Hi Dimitry

Yes, I thought as much. But I think it works now. It would have just been an easy and instant test for the webhooks. Do you have any event type I could check?

Yes please, just send my email back to me. Including full headers so that I can check why it ended up in your spam. I really don't know why that happened.

Thanks a lot for your support!

Kind regards

Alexander

Hi Dimitry

I know it is difficult to debug spam. But if I get the full headers, there usually are some remarks by your email system why an email landed in your spam folder. Like spamassassin ranking, too many hops, black lists, DNS problems ... whatever. It is a chance. I sent emails to about 6 different big email providers and had no problems. Even notorious Google did not mark them as spam

Hey, thanks for your help which is critically out of scope of Phoca Stripe support

Alexander

Hi Eugene and Dimitry

Thank you for all your email support I got them and now I try to find out why your provider thinks its spam.

Regarding Phoca Stripe everything works well with the Phoca Cart payments. I already did lots of test purchases and they worked. I was just worried about the webhook complaint emails stripe sent me. This problem was solved with a PID > 0. Thank you!!

Kind regards

Alexander