The orders status is displayed incorrectly with plugin

2 months 1 week ago #4067 by Andrey Shipilov
Topic Author
Andrey Shipilov's Avatar
Posts: 2
Joomla 3.10.2. The latest version of the plugin, purchased the day before yesterday.
The order status is displayed incorrectly.
I configured everything strictly according to the instructions, including the webhook. I attach screenshots of the settings.
I make purchases in test mode using test cards from the stripe site.

However, all orders have a status of pending, although some completed successfully and some were rejected.

In the history of transactions on the stripe site, all transactions have the correct status.

What to do?
1. Phoca Cart orders

File Attachment:

2. Stripe webhook test setting 
File Attachment:
3. Stripe webhook live setting 

File Attachment:

4. Phoca cart payment settings
File Attachment:

2 months 1 week ago #4068 by Dmitry
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Posts: 1020
Hi Andrey,

Sorry the docs are not fully complete - events for "Stripe for Phoca Cart" are missing there. Please change them to:
payment_intent.created
charge.succeeded
payment_intent.succeeded
payment_intent.canceled
payment_intent.payment_failed
charge.refunded

Best regards,
Dmitry

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2 months 1 week ago #4070 by Dmitry
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Posts: 1020
Just checked this and these two also are not needed:

payment_intent.created
charge.succeeded

So you need only:

payment_intent.succeeded
payment_intent.canceled
payment_intent.payment_failed
charge.refunded

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2 months 1 week ago #4075 by Andrey Shipilov
Topic Author
Andrey Shipilov's Avatar
Posts: 2
Yes! It Works, thank you!

2 months 1 week ago #4077 by Eugene
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Posts: 887
Hi Andrey,
It is nice to hear the plugin works fine.
If you like it, we would be grateful if you leave a review on Stripe plugin:
extensions.joomla.org/extension/stripe-for-phoca-cart/

Have a good evening,
Eugene

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