Privacy Policy

Revised on August 21st, 2018

1. General Information

NorrNext extension provider (“NorrNext”) and NorrBits, s.r.o. strongly value the security and privacy of the information you’ve voluntarily shared with us through our website https://www.norrnext.com/ (the “website”). We believe that it is important to share with you how we collect, use, and maintain your information so that you may be better informed to the practices of NorrNext. The Privacy Statement herein explains all of our information collection practices, the choices you have as to how we may collect and use your information, and the ways you may contact us.

With your use of this website or any of the NorrNext products and/or services provided through the website, you explicitly express consent to the use and disclosure of information as it is described in the Privacy Policy.

IF, AT ANY TIME, YOU ARE NOT IN AGREEMENT WITH ANY OF THE FOLLOWING TERMS, YOU MAY CONSIDER TO NOT USE THIS WEBSITE OR ANY OF THE EXTENSIONS OFFERED BY NORRNEXT.

2. Collection of information and how it is used

2.1. General provisions

We may collect some or all of the following data:

  • First and Last Name
  • Email
  • Your website domain URL(s) (in a case of technical support inquiries)
  • Address (street, postal code, country)
  • IP address (automatically collected)
  • Web browser type and version (automatically collected)
  • Operating system (automatically collected)
  • A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected)
  • Your Paypal email address
  • business/company name

2.2. Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice. A person responsible for processing data on this website is Eugene Sivokon who can be contacted via our support forum.

2.3. How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

2.4. What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site. We can use this information to provide you with our Services; for example, to confirm your payment, contact you, provide you with advertising and marketing, and invoice you. We also use this information to make sure that we comply with legal requirements.

Underneath you will find an overview of the purposes for the processing of your personal data. You will also find a specification of which data NorrNext uses for that specific purpose, the legal justification, and the amount of time NorrNext keeps this data. For clarity’s sake, we have categorised the purposes.

Services, customer management and financial administration

Purpose:

Financial administration

Information:

Company name, Billing address

Legal basis:

Legal obligation

Storage period:

As long as necessary for this purpose

   

Purpose:

Order Management

Information:

Home address, Billing address, Email, Phone, Payment information, Order Number, Complaint content, VAT number

Legal basis:

Legal obligation

Storage period:

As long as necessary for this purpose

   

Purpose:

Handling complaints

Information:

Home address, Billing address, Email, Phone, Payment information, Order Number, Complaint content, VAT number

Legal basis:

Legal obligation

Storage period:

As long as necessary for this purpose

   

Purpose:

Invoicing

Information:

Home address, Billing address, Email, Phone, Payment information, Order Number, Complaint content, VAT number (optional)

Legal basis:

Legal obligation

Storage period:

As long as necessary for this purpose

   

Purpose:

CRM

Information:

Name, Username, Email, Location, Order history

Legal basis:

Legal obligation

Storage period:

As long as necessary for this purpose

   

Purpose:

Download Data

Information:

IP Address, User ID (which is connected to your account), Download Key

Interest concerned:

This data is used for internal use only.
It helps us solve any issues that might come up when downloads fail. It also helps us keep track of and prevent any abuse to our download systems.

Storage period:

5 Years, it will be removed after this period automatically.

   

Marketing

Purpose:

Direct marketing

Information:

Name, Email Legitimate interests

Legal basis:

Legitimate interests

Interest concerned:

Commercial interests

Storage period:

As long as necessary for this purpose

   

Purpose:

Newsletter

Information:

Name, Email Legitimate interests

Legal basis:

Legitimate interests

Interest concerned:

Commercial interests

Storage period:

As long as necessary for this purpose

   

Website

Purpose:

Website analytics

Information:

Online behaviour, Location

Legal basis:

Legitimate interests

Interest concerned:

Commercial interests

Storage period:

As long as necessary for this purpose

   

Purpose:

Account

Information:

Name, Email, Username, Password, User ID

Legal basis:

Necessary for the performance of a contract

Storage period:

As long as necessary for this purpose

   

2.4. What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

2.5. Age restriction

Children aged 13 and under are not allowed to buy any NorrNext products. NorrNext does not knowingly engage in any practice of collecting, maintaining, or use of Personal Information or Prospect Information from children under the age of 13.

If you are aged 13 or under, please do not share your personalized information with NorrNext.

2.6. Required information to complete transaction

You have the ability to decide immediately during information requests whether or not you want to provide identifiable information. If you do not want to provide requested information, however, a complete transaction will not be able to be made.

2.7. Data collection during the payment processing

We do not collect and do not process data of your credit card since it is being processed by 3rd party service (See Payment Service).

2.8. Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address
  • These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

2.9. Registration on this website

You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.

To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration.

We will process the data provided during registration only based on your consent per Art. 6 (1)(a) GPDR. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.

2.10. Processing of data (customer data)

We collect, process, and use personal data only insofar as it is necessary to establish or modify legal relationships with us. This is done based on Art. 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.

Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

2.11. Data transmitted when entering into a contract with online service

We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract, for example, to companies entrusted to deliver goods to your location or banks entrusted to process your payments. Your data will not be transmitted for any other purpose unless you have given your explicit permission to do so. Your data will not be disclosed to third parties for advertising purposes without your explicit consent.

The basis for data processing is Art. 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

2.12. Data transferred when signing up for services and digital content

We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract with us, for example, to banks entrusted to process your payments.

Your data will not be transmitted for any other purpose unless you have given your explicit permission to do so. Your data will not be disclosed to third parties for advertising purposes without your explicit consent.

The basis for data processing is Art. 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

2.13. Recipients of your personal data

NorrNext works with a variety of third parties and service providers to help provide you with our Services and we may share personal information with them to support these efforts.

We may also share your information in the following circumstances:

  • To submit your data to a third party, for example, to fulfill a legal obligation.
  • To prevent, investigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the Services, or as otherwise required by law.
  • To work with the third party we have a contract with to keep the website and server up-to-date.

Furthermore, your data is never being shared to anyone except the circumstances listed above.

2.14. Use of personal information

All personal data is stored securely in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR).

NorrNext may use and/or disclose Personal Information or Prospect Information that you have provided as described in this policy. Aside from the uses outlined in this policy, we may additionally use Personal Information or Prospect Information for any purposes related to website maintenance, order fulfillment, administration, product surveys, account, billing and audits, informational system management, and other similar uses.

We may also use Personal Information or Prospect Information to help current and potential customers learn more about our services.

We will never rent, sell, or share information that would be able to personally identify you for marketing purposes with the exception of providing products or services that you have requested when you have given us permission.

The following circumstances also detail how we may share information:

  • We may share general information to trusted partners who work on the behalf of NorrNext and who are under strict confidentiality agreements. General information could be used to allow us to communicate offers to you from NorrNext and marketing partners.
  • No independent right exists with our partners that state they are able to share general information. Any offers provided will include a URL and an e-mail address where you will have the ability to unsubscribe from any future information.

3. General information and mandatory information

3.1. Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Some or all of your data may be stored or transferred outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein). You are deemed to accept and agree to this by using this website and submitting information to Us. If We do store or transfer data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the GDPR. Such steps may include, but not be limited to, the use of legally binding contractual terms between Us and any third parties We engage and the use of the EU-approved Model Contractual Arrangements.

Please note that data transmitted via the Internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from 3rd-party access is not possible.

3.2. Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. If you want us to remove all your privacy data from this website, please send us a request via the contact form on this website and provide your user details. The request should be sent from an email which is associated with your user account.

3.3. TLS encryption

This site uses TLS encryption (Formerly known as SSL) for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If TLS encryption is activated, and you have checked that the certificate is ours, then the data you transfer to us cannot be read by third parties.

The NorrNext website contains links that will navigate you to other sites. Please understand and be aware that NorrNext are in no way responsible for the privacy practices of other sites. We would encourage you to be aware and realize when you have navigated away from our site and to also become familiar with the practices of each other WebSite that you are submitting personal information to. The Privacy Statement you are reading now applies only to the NorrNext website.

3.5. Email marketing and Newsletters

Every once in a while, we may send out information to you detailing our various products and services or information about products and services we think may be of interest to you. You can expect that only NorrNext, or agents working on behalf of NorrNext under strict confidentiality agreements, will be sending you these direct mailings.

If you would like to receive our newsletter, we require your name and a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. We store your IP address as a technical measure to protect our service. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) GDPR. You can opt out of these direct mailings and revoke your email to be used for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. You can also unsubscribe from the newsletter directly on the website on Privacy Data page which is available to the users who are logged in to the site. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members' area) remain unaffected.

3.7. Information, blocking, deletion

We will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

4. Encrypted payments on this website

Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon in your browser line is visible.

In the case of encrypted communication, and you have checked that the certificate is ours, any payment details you submit to us cannot be read by third parties.

Should you use a debet/credit card while making a product purchase on the website, the name as it appears on the credit, expiration date and billing address will all be encrypted as it is passed through the Internet.

NorrNext does not keep or record any of your credit card/billing information for the transaction because the information will simply be passed to and processed by our contracted payment processing vendor.

NorrNext does have the ability to access the information through the processing vendors, but will only do this in circumstances that require a payment adjustment, refund; or in the case of a non-payment or payments that are being disputed, or in the case where it is required that NorrNext complies, with discretion, applicable law.

4.1. Payment service providers

2Checkout

Our website accepts payments via payment processor 2Checkout. The payment provider is 2Checkout.com, Inc., 855 Grandview Ave #110, Columbus, OH 43215, USA.

If you select payment via the payment methods that we currently offer (debit and credit cards VISA, MasterCard, American Express, Discover, JCB, Dinners Club, and PayPal), the payment data you provide will be supplied to those payment gateways based on Art. 6 (1) (a) (Consent) and Art. 6 (1) (b) GDPR (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected.

PayPal

We do not offer direct payments via PayPal, however, 2Checkout accepts payments via PayPal. The provider of this service is PayPal (Europe) S.à.r.l & Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

If you will choose PayPal in 2Checkout interface to process the payment, the payment data you provide will be supplied to PayPal based on Art. 6 (1) (a) (Consent) and Art. 6 (1) (b) GDPR (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected.

CoinPayments

Our website accepts cryptocurrency payments (BTC, ETH) via Payment gateway Coinpayments.net. The payment provider is Coinpayments, Inc. the payment data you provide will be supplied to those payment gateways based on Art. 6 (1) (a) (Consent) and Art. 6 (1) (b) GDPR (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected.

5. Cookies and how to use them

Cookies are used for the many reasons as detailed below. Be aware that, unfortunately, there exists no industry standard option where you can disable cookies without completely disabling functionality and the features we’ve added to the WebSite. It’s recommended that you leave your cookies enabled if you are not sure as to whether you need them or not in the event that they’ll be needed for a service that you want to or are currently using.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

5.1. How do I disable cookies?

You can change your cookies settings through via the browser you are currently using or via the cookie buttons available in the footer of this website "Change Cookies Consent" or "Remove cookies". If you are going to disable cookies via the browser and you're unsure how to do this, consult the Help section of the browser you’re using. Understand that by disabling cookies, you will affect the functionality of the NorrNext website as well as many of the other websites you visit.
Completely disabling cookies will typically result in disabling important features of this WebSite. It is therefore recommended that you do not disable cookies while visiting the NorrNext site.

5.2. How does the NorrNext site use cookies?

  • When you create an account with NorrNext, we will utilize cookies for the sign-up management process as well as for general administration purposes. These cookies will typically be deleted each time you log out. However, there may be some cases where cookies will be saved for the conveniences of remembering your site preferences.
  • Cookies are also used on the WebSite in order to recognize when you have logged in and to keep you logged in. This is convenient for you because it will prevent you needing to log in each time you have visited a new page. These cookies are usually removed and cleared upon logging out to ensure that you’re able to access redistricted features only while being logged in.
  • We offer a newsletter and/or e-mail subscription service and cookies may be used to remember that you have registered for these services. This is useful in the event a newsletter is sent out, the cookies will look for subscribed and unsubscribed members, ensuring that only those who have subscribed will get the newsletter.
  • Our website provides payment and e-commerce tools and some cookies are essential to ensure proper functionality and that your ordered is remembered by the system between pages.
  • Whenever you submit data via a contact form or comment forms, cookies may be set to remember your details so that you do not need to enter the same information over and over again in the future.

5.3. Third Party Cookies

Special cases may arise where we may need to use cookies that are provided by trusted third parties. Please review the following text below to learn which cookies you may encounter on this WebSite.

The NorrNext website uses Google Analytics which is an extremely widespread and popular analytics solution that is highly trusted. It is used to help us understand how you use our WebSite and in which ways we can make your experience better. These cookies may track things such as the duration of time you’ve spent on our WebSite and the pages you’ve come to see. If you’d like more information regarding Google Analytics, you may see their official Google Analytics page.

We may test new features from time to time and make slight changes to how our WebSite is delivered to you. While we are testing these features, cookies may be used to ensure that will receive a consistent experience on the site while we analyze which optimizations our users appreciate the most.

You’ll notice that several partners advertise on our behalf and that affiliate tracking cookies simply will allow us to see if our customers have found our website through one of our partners. This will then allow us to credit our partners appropriately and where applicable, allow our affiliate partners to provide any bonuses that they may have provided you for making a purchase with NorrNext.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of GPDR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

6. Tools & Social Media

6.1. YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR. Further information about handling user data, can be found in the data protection declaration of YouTube under https://policies.google.com/privacy.

6.2. Signing in to the site with social media

After clicking on social media icon, a pop-up window will appear and you should confirm you agree the privacy data be taken from your social account for registering on this website. If you are a new user and do not have an account on this website yet, you will be signed up to the site after clicking on social media icon. If you already have the account on this site, you will be signed in.

6.3. Sharing content in social media

A social network is an Internet-based social meeting place, an online community that typically allows users to communicate with each other and interact in virtual space. A social network can serve as a platform to exchange views and experiences or allows the internet community to provide personal or business information. The social network allows users to create private profiles, upload photos and socialize via friend requests.

The social sharing provides integration with the following social networks: Facebook, Twitter, and Google+.

Surfing within this website https://www.norrnext.com you can find social buttons to share the page via the social media channels where you are logged in. The sharing script is local, but when you clicking on any social button, the content is being posted on your social media channel.

This enables Social Network to receive information that you have visited our site from your IP address. This allows social networks to associate visits to our site with your user account. Please note that, as the operator of this site, we have no knowledge of the content of the data transmitted to Social Network or of how the social network uses these data.

For more information, please see social networks' privacy policy at:
https://www.facebook.com/policy.php
https://twitter.com/en/privacy
https://privacy.google.com/your-data.html

The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. Parties responsible for the processing of personal data, if an affected person lives outside the US or Canada, are Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland.

The operating company of Twitter is Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

The operating company of Google+ is Google, Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

7. Analytics and advertising

7.1. Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

7.2. IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

7.3. Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

7.4. Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.

For more information about how Google Analytics handles user data, see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

7.5. Outsourced data processing

We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the Czech data protection authorities when using Google Analytics.

7.6. Demographic data collection by Google Analytics

This website uses Google Analytics’ demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and 3rd-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section “Refusal of data collection”.

8. Miscellaneous Information

The privacy data is stored based on your consent per Art. 6 (1) (a) GPDR. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

8.1. Summary of Your Rights under GDPR

Under the GDPR, you have:

  • The right to request access to, deletion of or correction of, your personal data held by Us.
  • The right to complain to a supervisory authority.
  • Be informed of what data processing is taking place.
  • The right to restrict processing.
  • The right to data portability.
  • Object to processing of your personal data.

To enforce any of the foregoing rights or if you have any questions or some things remain unclear, please do not hesitate to contact us.

9. Ammendments

This Privacy Statement is subject to changes. We therefore advise you to regularly read the Privacy Statement for any such changes. We will, however, notify you about significant changes in regards to how we treat personal information by sending you a notice to the e-mail address you provided in your NorrNext profile.