Terms of Use

Revised on February 7th, 2018

1. Preambula

NorrNext extension club is a part of NorrBits, s.r.o. network (“NorrNext”).

Using or buying NorrNext services or products carries the implication that the customer or user has read and accepted these Terms of Use. NorrNext reserves the right to amend or change any of the current Terms of Use without prior notice.


All content, both editorial and graphical, on our website is under protection of the E.U. European copyright, international treaties, and any other copyright laws where applicable. This means that no content of any kind may be copied without the express written permission by NorrNext. Use of any NorrNext content, either editorial or graphical, done without the express written permission is prohibited.

3. Extension Purchases

By purchasing an extension will grant you full access to the latest version of the extension and its updates and premium support for the duration of the period you chose according to the pricing plan. With an extension purchase, you also agree that:

  • The GPL extensions created by NorrNext are under the Open Source GNU GPL v3.0 license and, as such, have no extra limitations or conditions beyond what is already stated by the GNU GPL v3.0 license.
  • There is no expressed warranty or any other way that NorrNext carries liability.
  • NorrNext declares the right to offer any discounts or permanent changes in product prices at any time, without prior notice.
  • We also reserve the right to alter product prices or subscription prices at any moment.

When you reach the end of your subscription period, you will still be able to use the extensions you have purchased without any sort of restrictions. You’re free to continue installing the latest version of the extension you purchased on an indefinite number of websites. However, an end of your subscription period will mean that you will not have access to extension updates or premium support until you renew your subscription again.

Even though you are allowed to have an unlimited number of downloads, you are expressly forbidden to share any extension purchases that have been made with your account. Any type of sharing or methods allowing multiple parties to initiate downloads are strictly forbidden and could result in the immediate cancellation of the support and updates that would have come with your extension purchase.

4. Methods of Payment

All purchases of extensions can be made through 2Checkout payment system.

5. Delivery of Product

Upon a successful payment completion, your NorrNext information will immediately be e-mailed to the e-mail address that you provided during the 2Checkout payment process. Bear in mind that this process could still take up to an hour, but the large majority of users report they receive their information either immediately or within just a few minutes. If you do not receive an e-mail with your information, then you should contact us on our website.

After logging in successfully with the credentials provided to you via e-mail, you’ll have become a NorrNext member and, as such, will be entitled to instant access of all templates and the club forum.

In other cases do not hesitate to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

6. Refund Policy

To demonstrate our confidence in the quality of our products and support, we offer a 14-day money back guarantee.

The 14-day money back guarantee applies ONLY to new purchases and will not be applied to upgrades or renewals. No refunds will be issued for upgrades or renewals.

Should you encounter any issues that are unfixable or cannot be solved by our support staff, or if our software does not have any of the features that we advertised in the feature list, we will refund your money within 14 days of the purchase.

All refund requests MUST BE initiated by using our standard customer support forum during the 14-day refund period.

Refunds will not be issued for the following reasons:

  • You’ve made a purchase more than 14 days ago. (Absolutely no exceptions.)
  • You simply changed your mind and do not want the product anymore.
  • You have decided not to use our product.
  • You are unable to implement the NorrNext product on your site in time.
  • You realize the product purchased doesn’t suit your needs. (We offer a Live demonstration site that explains what each of our software products does in detail)
  • You have modified the NorrNext product and now it doesn’t work.
  • You are experiencing conflicts with other 3rd party software scripts that are connected to; or are installed on your Joomla! website. (Modules, templates, components, plug-ins etc.)
  • You have purchased all-in-one package (bundle or developer pack).

Please note that it is impossible to expect that we’ll be able to test our products on every server configuration or platform it may be installed on. With that said, if the NorrNext Support Staff is not able to help get your software functioning on your server in the 14-day span, a refund will happily be issued.

Please note that it is impossible to expect that we’ll be able to test our products on every server configuration or platform it may be installed on. With that said, if the NorrNext Support Staff is not able to help get your software functioning on your server in the 14-day span, a refund will happily be issued.

Also keep in mind that a refund will only be issued to the same e-mail address and account that was used when making the original purchase. A processing time of up to 7 days may be required.


If you need or want to file for a refund, please initiate contact by writing us at This email address is being protected from spambots. You need JavaScript enabled to view it. and write to us the specific reasons why you are not happy with the product.

7. Anti-Fraud Measures

Instant downloads are available! It must be noted, however, that some customer purchases will be selected for manual anti-fraud check-ups. Should this happen with a purchase you’re making, you will receive a detailed e-mail regarding your payment.

Anti-Fraud checks will occur when a growing amount of transactions are made by people who are not the actual cardholders of the credit cards being used to make a purchase.

8. Warranty

No warranty of any type, either implied or expressed, is included. This means that NorrNext products are provided ‘as is’.

In no event shall persons of NorrNext be liable for any damages caused by the use of our product. This includes, but is not limited to direct, indirect, incidental, special, or consequential damages.

NorrNext cannot make any guarantees that our products will function with any or all 3rd party Joomla! extensions. This is due to the fact that no certification process for the development extensions currently exists. With that, all products are, in fact, designed to work with the latest version of Joomla! 2.5 and/or Joomla! 3.1., but can offer no guarantee of compatibility with future Joomla! versions. We will, however, provide as much support for the actual extensions as possible.

We cannot control what customers do with our extensions after a purchase, but we openly do not and will not support or allow our products to be used on websites that deal with illegal content.

9. Response Time

We are committed to offering customer support as quickly as possible according working hours. In rare cases, it could take up to 3 business days for a response.

NorrNext claims the right to cancel or limit support in any of the following situations:

  • Client exhibits unreasonable behavior, such as using profanity or expressing insults.
  • Repeating or continued server issues that can’t be (or shouldn’t be) resolved by NorrNext Support.
  • Additional details are not provided due to uncooperative behavior from the Client.
  • If the client has changed any of the code in our extension either by themselves or with the help of a 3rd party, we can’t guarantee functionality and therefore are unable to provide support for modified extensions. Note: this does not include template modification that customers may do.

Customers do not have the right to claim intellectual or any type of exclusive ownership in regards to any NorrNext products, be they modified or unmodified. NorrNext retains all copyrights and ownership except where extensions clearly are the work of 3rd party libraries.

  • NorrNext respects the intellectual property of others.
  • Our products are provided to you ‘as is’, with no expressed warranty of any kind.
  • NorrNext may not be held accountable for any damages by the use or misuse of our product.

The customer may remove the NorrNext copyright information at their discretion under the Developer Membership level.

11. License of Products

Extensions and products of NorrNext are licensed under the GNU General Public License v3.0. You may make necessary modifications to the products in order to better fit the needs of your purpose.

Any redistribution of the original or modified product version must always abide by the GNU GPL license. This requires that you also leave the copyright information included absolutely unchanged in the header of the .XML and PHP files.

Please contact us if these terms do not cover any other requirements that you have.

12. Disclaimer

The Joomla!® name is being used under a limited license from Open Source Matters in the U.S.A. and other countries. NorrNext and NorrBits, s.r.o. is not in any way affiliated with or endorsed in any manner by Open Source Matters or the Joomla! Project.

While the website is provided ‘as is’, NorrNext takes every step and makes every effort to ensure that the website contains accurate and reliable information. No representations or warranties are made in connection with the completeness, accuracy, reliability, suitability, or availability as it pertains to the information, products, services, or related graphics on the website. It is by your own risk that you place any reliance of information you find on the website.

At no point in time should you consider any information on this website as a professional consultation.

In no event will NorrNext be found liable for any damages of any kind due to the use or misuse of products. This includes, but is not limited to incidental, indirect, consequential or special damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of profit, contract loss, goodwill, income, information, data, anticipated savings or business relationships, whether or not advised of the possibility of such damage, arising out of or in connection with the use of this website or any linked websites.

You are able to link to other websites through this website which are not under the control NorrNext and, therefore, cannot guarantee the content of such sites. Links included on the website do not necessarily imply an endorsement of the views expressed on the said website.

Every effort has been made and will continue to be made in order to ensure that the website remains online and running smoothly. No responsibilities will be taken by NorrNext; nor are we liable for any reason should the website be unavailable due to technical issues that are outside the control of NorrNext.


NorrNext LLC
Krasnaya street 154 - 226
350010 Krasnodar

Website: www.norrnext.com