Our support policy and customer support details
You can get our help: Monday - Friday / 09:00 to 17:00 (GMT+2). but not limited.
Our staff will be pleased to provide Premium support to every paid subscriber asap,
but sometimes you should be ready to wait for our reply for up to 3 days. In case of
free extensions we do the best to develop and maintain them either, but their support
is not necessary.
Fast and effective support
Bug fixes when detected
Usage and configuration instructions on extensions
Documentation on general subjects
Questions and requests in English
Informative and well described questions and requests
Technical and administrative details and credentials when asked
Joomla! compatible and non-problematic server environment
Latest and officialy supported Joomla! versions